Welcome to Royal Oud Inc. By visiting our website or placing an order at royaloudinc.com, you agree to the following Terms and Conditions.
1. General Information
Royal Oud Inc. sells perfumes, fragrances, and related products online. These Terms and Conditions apply to all visitors, customers, and users of our website.
2. Product Information
We do our best to display product names, descriptions, images, prices, and availability accurately. However, we do not guarantee that all information is always error-free.
Fragrance performance, scent, and longevity may vary from person to person depending on skin type, weather, and personal preference.
3. Orders
When you place an order, you agree to provide complete and accurate information, including your name, email, shipping address, and payment details.
We reserve the right to cancel or refuse any order if there is a pricing error, stock issue, suspected fraud, or incorrect customer information.
4. Pricing and Payments
All prices are listed in Canadian dollars unless otherwise stated.
Payment must be completed before an order is processed or shipped. We may update prices at any time without notice.
5. Shipping
We will ship orders to the address provided at checkout. Customers are responsible for entering the correct shipping information.
Delivery times are estimates only and may vary due to carrier delays, weather, holidays, or other circumstances outside our control.
6. Returns and Refunds
Returns and refunds are handled according to our Return Policy. Please review our Return Policy before placing an order.
For hygiene and safety reasons, opened or used perfumes may not be eligible for return unless required by law.
7. Damaged or Incorrect Items
If you receive a damaged or incorrect item, please contact us as soon as possible with your order number and photos of the item and packaging.
We will review the issue and provide a suitable solution when applicable.
8. Website Use
You agree not to misuse our website, attempt unauthorized access, interfere with website security, or use our website for unlawful purposes.
9. Intellectual Property
All website content, including text, images, logos, graphics, and design, belongs to Royal Oud Inc. or its content providers. You may not copy, reuse, or distribute our content without permission.
10. Limitation of Liability
Royal Oud Inc. is not responsible for indirect losses, shipping delays, website interruptions, or issues caused by third-party services such as payment processors, shipping carriers, or website apps.
11. Changes to These Terms
We may update these Terms and Conditions at any time. Updates will be posted on this page with a revised “Last updated” date.
12. Contact Us
For questions about these Terms and Conditions, please contact us:
Royal Oud Inc.
Windsor, Ontario, Canada
Email: info@royaloudinc.com
Phone: +1 (249) 622 4444